Frequently Asked Questions
What is your returns policy?
We offer hassle-free returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with all tags attached. To start a return, contact our customer service team with your order number. Refunds are processed within 5–7 working days of receiving your return.
How long does delivery take?
Orders are dispatched within 24 hours of being placed. We use Royal Mail Tracked 48 as standard, delivering within 2–3 working days. Royal Mail Tracked 24 is also available for next working day delivery. Delivery times are estimates and may vary during busy periods.
How much does shipping cost?
UK standard shipping is £5.99. Enjoy free shipping on all orders over £50.
How do I care for my Belino products?
Machine wash at 30°C on a gentle cycle with a mild detergent. Avoid bleach, fabric softeners, and tumble drying to preserve the fibres. Air drying is best to maintain softness and extend the life of your garments.
Are Belino products sustainable?
Yes. Bamboo is one of the world's most renewable resources, growing rapidly without pesticides or excessive water. We're committed to minimising our environmental footprint across our entire range and using eco-conscious manufacturing processes.
What makes bamboo fabric special?
Bamboo is incredibly soft, breathable, and moisture-wicking — perfect for everyday comfort. It's naturally hypoallergenic, antibacterial, and more durable than many other natural fibres, making it an excellent choice for socks and underwear.
What materials are Belino products made from?
Our products are crafted from premium bamboo and cotton fibres, designed for exceptional softness, breathability, and durability. Bamboo fabric is naturally hypoallergenic, moisture-wicking, and antibacterial — making it ideal for sensitive skin.
