Shipping policy

Shipping Policy – Belino UK

Last updated: 14 November 2025

Thank you for shopping with Belino UK. Here's everything you need to know about our shipping.

1. Order Processing

• Orders are typically processed within 1–2 business days (Monday–Friday, excluding public holidays).

• You'll receive a confirmation email once your order has been dispatched.

2. Shipping Methods & Costs

• All orders are shipped with a tracking number where available.

3. Shipping Address

• Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect addresses.

• Orders cannot be delivered to PO Boxes for some carriers.

4. Order Delays

• While we aim to deliver within the estimated time, delays may occur due to carrier issues, public holidays, or unforeseen circumstances.

• If your order is delayed, contact sales@belino.co.uk and we'll assist you.

5. Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us within 7 days of delivery.

• We will investigate with the carrier and provide a replacement or refund if the issue is confirmed.

6. International Shipping

• Import duties, taxes, and customs fees may apply for international orders.

• These costs are the responsibility of the customer.

• Delivery times may vary depending on your country and customs processing.

7. Contact Us

For shipping questions or issues:

• Email: sales@belino.co.uk

Account