Terms of service
Terms & Conditions – Belino UK
Last updated: 14 November 2025
Welcome to Belino UK. By using our website and purchasing our products, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. General
• Belino UK operates www.belino.co.uk.
• By using this website, you confirm you are at least 18 years old or have permission to make purchases.
• We reserve the right to amend these Terms & Conditions at any time. The latest version will always be available on this page.
2. Products & Availability
• We aim to display products accurately, but colours, sizes, and materials may vary slightly from images.
• All products are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative.
• We reserve the right to limit quantities per customer.
3. Orders
• Orders are accepted subject to availability and confirmation.
• When you place an order, you will receive an email confirmation. This is not a binding contract until we dispatch your order.
• We reserve the right to cancel any order if we cannot fulfil it.
4. Pricing & Payment
• All prices are in GBP (£) and include VAT where applicable.
• Prices are subject to change without notice.
• Payments are processed via secure gateways at checkout. We do not store your payment details.
5. Shipping & Delivery
• Standard UK delivery: 2–5 business days, free on orders over £50. Orders under £50: £3.99.
• Express delivery: 1–2 business days for £7.99.
• International delivery: 5–14 business days, costs calculated at checkout.
• Delivery times are estimates; we are not responsible for delays caused by carriers or customs.
• Please ensure your shipping address is correct; we are not responsible for lost or misdelivered orders due to incorrect addresses.
6. Returns & Refunds
• For hygiene reasons, socks, underwear, and intimate apparel cannot be returnedunless faulty or incorrect.
• Faulty or incorrect items: Email sales@belino.co.uk within 14 days with your order number, photos, and description. We will arrange a replacement or refund.
• Items must be unworn, unwashed, and returned with all original packaging and hygiene seals intact.
• Once hygiene seals or packaging are opened, returns for change of mind are not accepted.
7. Limitation of Liability
• Belino UK is not liable for any indirect, incidental, or consequential loss arising from your use of the website or products.
• Our liability is limited to the value of the product(s) purchased.
8. Intellectual Property
• All content on this website, including text, images, logos, and branding, is the property of Belino UK or used with permission.
• You may not copy, reproduce, or distribute our content without written permission.
9. Privacy
• Your personal data will be used in accordance with our Privacy Policy.
• We collect, store, and process your information to fulfil orders and communicate with you.
10. Governing Law
• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact:
• Email: sales@belino.co.uk
• Address: Unit 6, Crossley Woods, Crossley Ln, Mirfield WF14 0NX